Terms & Conditions

These Terms & Conditions apply to purchases made from Bag Fab Ltd through our website and, where applicable, by telephone, email or other agreed ordering methods.

In these terms, “we”, “us” and “our” refer to Bag Fab Ltd. “You” and “customer” refer to the person or business purchasing goods from us.

1. About Us

Bag Fab Ltd
Unit 6 ,Rear of 235 South Park Drive,Ilford IG3 9AL, United Kingdom

Email: Admin@bagfabltd.com
Telephone: +44 07380429796

2. Products

We make reasonable efforts to ensure that product descriptions, specifications, images and other information displayed on our website are accurate.

Product images are provided for general illustration purposes and actual appearance may vary slightly due to manufacturing, printing, materials, lighting, display settings or production variations.

3. Prices

Unless stated otherwise, prices displayed on our website are shown excluding VAT.

VAT will be added at the applicable rate during checkout.

Any applicable delivery charge will also be shown before you complete your purchase.

We reserve the right to correct pricing errors before accepting an order.

Online sellers must provide customers with clear information about the total price and delivery costs before the contract is concluded.

4. Orders

Placing an order through our website constitutes an offer to purchase goods from Bag Fab Ltd.

Your order is not necessarily accepted simply because payment has been submitted.

We may decline or cancel an order where, for example:

  • a product is unavailable
  • there is an obvious pricing or description error
  • payment cannot be authorised
  • delivery cannot reasonably be completed
  • we reasonably suspect fraud or misuse

Where payment has already been taken for an order that we cannot accept, an appropriate refund will be issued.

We will provide confirmation of online orders electronically. UK online-selling rules require businesses to confirm the contract as soon as possible, for example by email.

5. Payment

Payment must be made using one of the payment methods available at checkout unless alternative payment terms have been agreed with us in writing.

Orders may be held until payment has been successfully authorised.

6. Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated times shown on our website or communicated to you.

Delivery times are estimates unless expressly agreed otherwise.

We are not responsible for delays caused by events outside our reasonable control, but this does not affect any statutory rights you may have.

7. Shipping Charges

Our standard website shipping policy is:

Free shipping on orders over £59 excluding VAT.

For orders below £59 excluding VAT, a £6.50 shipping charge applies, unless otherwise stated at checkout.

Different charges may apply to certain destinations, special deliveries or orders requiring alternative shipping arrangements.

8. Risk and Ownership

Risk in the goods normally passes to the customer when the goods are delivered to the agreed delivery address.

For business customers, ownership of goods may remain with Bag Fab Ltd until all sums due for those goods have been paid in full, to the extent permitted by law.

9. Returns and Refunds

Our returns and refund arrangements are set out in our separate Refund & Returns Policy.

That policy forms part of these Terms & Conditions.

Nothing in these Terms & Conditions limits or excludes rights that cannot lawfully be excluded, including consumer rights relating to faulty or misdescribed goods. Consumer contract terms must also be fair and transparent.

10. Consumer Cancellation Rights

Where you purchase goods online as a consumer, you may have a statutory right to cancel your purchase within 14 days of receiving the goods, subject to applicable exclusions.

Further information is provided in our Refund & Returns Policy.

11. Business Customers

Where you purchase goods wholly or mainly for business purposes, certain consumer protections may not apply.

Any credit terms, special pricing, wholesale pricing or alternative payment arrangements must be agreed separately.

12. Custom and Bespoke Goods

Where goods are manufactured, printed, personalised or otherwise produced to your specifications, you are responsible for checking and approving all relevant information before production where approval is requested.

Once production has commenced, cancellation or amendment may not be possible.

Custom goods may also be excluded from ordinary change-of-mind cancellation rights where permitted by law.

13. Availability

All goods are subject to availability.

We may withdraw products, alter specifications or introduce replacement products without notice where reasonably necessary.

If a product becomes unavailable after you order it, we will contact you and offer an appropriate solution, which may include a refund.

14. Website Use

You must not misuse our website, attempt unauthorised access, introduce malicious software or use the website for unlawful purposes.

All website content, branding, product information and graphics remain subject to applicable intellectual property rights.

15. Liability

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so.

In particular, consumer terms cannot exclude responsibility for faulty goods, goods that are not as described, death or personal injury where such liability cannot lawfully be excluded.

Where you are purchasing as a business, our liability will be subject to any limitations permitted by law and agreed between us.

16. Changes to These Terms

We may update these Terms & Conditions from time to time.

The terms applying to an order will normally be those in force when that order was placed.

17. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any dispute will be dealt with by the courts having jurisdiction under applicable law.

18. Contact

If you have questions regarding these Terms & Conditions, please contact:

Bag Fab Ltd
Unit 6 ,Rear of 235 South Park Drive,Ilford IG3 9AL, United Kingdom

Email: Admin@bagfabltd.com
Telephone: +44 07380429796

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